Last updated: November 2, 2026
Request account and data deletion
AIGIS users may request deletion of their account and associated personal data by submitting the form below. If your account is managed by an organization, we may need to coordinate with that organization to verify your identity, confirm the account, and complete the deletion.
Steps to request deletion
- Complete the deletion request form on this page.
- Include the email address, phone number, organization, or other account detail that helps us identify the account.
- Watch for a follow-up email if we need to verify identity or confirm account ownership.
- AIGIS aims to complete deletion within seven days of receiving your request. If identity verification or a legal retention requirement delays completion, support will explain the next step. We will confirm when deletion is complete.
Contact support@aigisapp.com with your request reference for updates.
Data that is deleted
- Account profile details under AIGIS control.
- Contact details used for the account, such as email address and phone number, where deletion is permitted.
- App preferences, notification settings, and support request data.
- Personal data associated with app usage that is not required for security, legal, audit, backup, or operational obligations.
Data that may be retained
AIGIS may retain limited records when required to provide security, prevent fraud or abuse, comply with legal obligations, resolve disputes, preserve audit history, or support organization-controlled operational records. Examples include security logs, audit records, message consent records, billing or contract records, and incident or operational records controlled by your organization.
Backup copies may persist for a limited period until normal backup rotation completes. Retained records are kept only as long as needed for the purpose that requires retention.
Other privacy requests
For general privacy information, review the AIGIS privacy policy.